Contact Us
Contact Eardater
Our customer care team is ready to assist with questions about artistic vases, orders, delivery, returns, product care, and your shopping experience.
OFFICIAL SUPPORT EMAIL
service@eardater.com
We reply to all customer emails within 24–48 business hours. Please include your order number for faster assistance with existing orders.
CUSTOMER SERVICE HOURS
Monday – Friday
9:00 AM – 6:00 PM
Eastern Standard Time (EST)
PHONE / TEXT
+1 (930) 222-0722
For general assistance, order questions, or customer support inquiries, our team is available during business hours.
BUSINESS INFORMATION
Chengdu Xingyi Huiyi Technology Co., Ltd.
The company behind Eardater, dedicated to creating artistic vase collections that bring sculptural form, texture, warmth, and refined character into modern interiors.
HOW WE CAN HELP
Order Support
Need help with order details, payment confirmation, or purchase questions? Our team is ready to assist.
Delivery Help
Contact us for tracking information, delivery updates, or questions related to your shipment.
Product Care
Receive guidance about vase care, styling, handling, and maintaining the appearance of your piece.
BEFORE YOU CONTACT US
Help us assist you faster
When contacting us about an existing purchase, please include your order number and a clear description of your question. For product-related concerns, photos may help our team review the situation more efficiently.
Including it helps us locate your purchase faster.
"Every artistic vase has its own character. We are here to help make your Eardater experience thoughtful, simple, and inspiring."
CUSTOMER CARE AT A GLANCE
Thank You for Choosing Eardater
We appreciate your support of Eardater and our artistic vase collection. Feel free to contact us with any questions, suggestions, or ideas — our team is always happy to assist.
EARDATER CUSTOMER CARE
Still have questions?
Contact us at service@eardater.com and our team will be happy to assist you.
Chengdu Xingyi Huiyi Technology Co., Ltd. · Eardater Customer Care