Shipping Policy
SHIPPING POLICY
Shipping & Delivery
At Eardater, every artistic vase is carefully prepared and packaged with attention to detail. Our shipping process is designed to deliver your selected piece safely and smoothly.
01 · SHIPPING COMMITMENT
Carefully Packed, Thoughtfully Delivered
Because artistic vases are decorative pieces with unique forms and textures, we carefully prepare each order using suitable protective packaging materials to help ensure safe arrival.
DELIVERY OVERVIEW
Processing
Orders are prepared after payment confirmation.
Transit
Packages are shipped through reliable delivery partners.
Arrival
Receive your artistic piece at your chosen location.
02 · ORDER PROCESSING TIME
Preparing Your Order
Orders are generally processed within 1–3 business days after payment confirmation. During holidays, promotional periods, or high-demand seasons, processing times may require additional time.
SHIPPING JOURNEY
Order Confirmation
After checkout, you will receive confirmation details for your purchase.
Careful Packaging
Your vase is protected and prepared for transportation.
Delivery Updates
Tracking information may be provided when available.
Shipping Address
Customers are responsible for providing accurate shipping information. Please review your address carefully before completing checkout.
Delivery Delays
Unexpected delays may occur due to weather, carrier conditions, customs procedures, or other circumstances outside our control.
DAMAGED OR MISSING ITEMS
We Are Here To Help
If your package arrives damaged, defective, or incomplete, please contact the Eardater Customer Care team as soon as possible with your order information and supporting details.
Global
Delivery
International Shipping Information
For international orders, delivery times may vary depending on destination, customs processing, and local carrier conditions. Additional charges or requirements may apply depending on location.
"Every Eardater vase deserves a careful journey. We package each piece with attention so it can arrive ready to become part of your space."
SHIPPING QUESTIONS
Contact Eardater Support
For questions about shipping, tracking, or your order status, please contact us at service@eardater.com .
Chengdu Xingyi Huiyi Technology Co., Ltd. · Eardater